If you could help us by making Initial contact via email, it would be greatly appreciated.
We receive high volumes of daily enquiries and as an online business, sometimes it can be a challenge for us to deal (satisfactorily) with all those enquiries over the phone. For this reason, we ask that first contact is made with us by email. This allows us to fully address your questions in writing. After our initial email response to you, we can then provide telephone details allowing subsequent discussions to be undertaken over the phone.
Many thanks for your understanding.